Terms & Conditions

Welcome to Astredex. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Definitions

In these Terms and Conditions:

• "We," "us," "our" refers to Astredex
• "You," "your" refers to the user or customer
• "Website" refers to our online platform accessible at our domain
• "Services" refers to all products, services, and content we offer
• "Products" refers to furniture, home goods, and related items we sell
• "Content" refers to all text, images, videos, and materials on our website

2. Acceptance of Terms

By accessing and using our website, you acknowledge that:

• You have read, understood, and agree to be bound by these Terms
• You are at least 18 years of age or have parental/guardian consent
• You have the legal capacity to enter into a binding agreement
• All information you provide is accurate and complete
• You will comply with all applicable laws and regulations

3. Use of Website

3.1 Permitted Use

You may use our website for lawful purposes only. Specifically, you may:

• Browse and view our products and content
• Make purchases in accordance with our ordering process
• Create an account to access additional features
• Contact us for customer support or inquiries
• Subscribe to newsletters and promotional communications

3.2 Prohibited Use

You agree NOT to:

• Use the website for any unlawful or fraudulent purpose
• Violate any applicable laws, regulations, or third-party rights
• Transmit viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website's functionality
• Scrape, harvest, or collect user data without permission
• Impersonate any person or entity
• Post false, misleading, or defamatory content
• Use automated systems (bots, scrapers) without authorization
• Reproduce, duplicate, or copy any part of our website without consent

4. Account Registration

4.1 Account Creation

To access certain features, you may need to create an account. When registering, you must:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4.2 Account Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms and Conditions
• You provide false or misleading information
• Your account is inactive for an extended period
• We suspect fraudulent or illegal activity
• Termination is required by law or regulation

5. Products and Services

5.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

• Colors may vary slightly due to screen settings
• Dimensions and specifications are approximate
• We reserve the right to correct errors in product information
• Product availability may change without notice
• Images are for illustrative purposes and may not reflect exact items

5.2 Pricing

• All prices are displayed in GBP (£) unless otherwise stated
• Prices include VAT where applicable
• Shipping and handling charges are additional
• We reserve the right to change prices at any time
• Pricing errors will be corrected, and you will be notified
• Promotional offers are subject to terms and availability

5.3 Product Availability

• Products are subject to availability
• We cannot guarantee all items will be in stock
• If an item is unavailable, we will notify you promptly
• We reserve the right to discontinue products at any time

6. Orders and Payment

6.1 Placing Orders

When you place an order:

• You make an offer to purchase products at the stated price
• We will send an order confirmation via email
• Order confirmation does not constitute acceptance
• We reserve the right to refuse or cancel any order
• Acceptance occurs when we dispatch the products

6.2 Payment

• Payment is required at the time of order placement
• We accept major credit/debit cards and other listed payment methods
• Payment processing is handled by secure third-party providers
• You authorize us to charge the payment method provided
• All payments are subject to authorization and fraud checks

6.3 Order Cancellation

We may cancel orders if:

• Products are unavailable or out of stock
• Pricing or product information is incorrect
• Payment cannot be authorized or verified
• We suspect fraudulent activity
• Delivery address is outside our service area

7. Delivery and Shipping

7.1 Shipping Policy

• Delivery times are estimates and not guaranteed
• Shipping costs are calculated at checkout
• We ship to addresses within the United Kingdom
• Risk of loss passes to you upon delivery
• Delivery requires a signature unless otherwise arranged

7.2 Delivery Issues

• You must inspect products upon delivery
• Report any damage or defects within 48 hours
• We are not liable for delays caused by third-party carriers
• Failed delivery attempts may result in return to sender
• Additional charges may apply for re-delivery

8. Returns and Refunds

Please refer to our separate Refund Policy for detailed information about returns, exchanges, and refunds.

8.1 General Return Rights

• You have 30 days from receipt to return eligible products
• Products must be unused and in original condition
• Original packaging and tags must be intact
• Proof of purchase is required
• Custom or personalized items cannot be returned

9. Intellectual Property Rights

9.1 Our Content

All content on our website, including but not limited to:

• Text, graphics, logos, images, and photographs
• Audio clips, video content, and multimedia
• Software, code, and website design
• Product descriptions and specifications
• Trademarks, service marks, and trade names

is owned by or licensed to Astredex and protected by copyright, trademark, and other intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use the website for personal, non-commercial purposes
• View and download content for personal use only
• Print pages for your own personal reference

9.3 Restrictions

You may NOT:

• Modify, reproduce, or distribute our content
• Use our content for commercial purposes
• Remove copyright or proprietary notices
• Create derivative works based on our content
• Use our trademarks without written permission

10. User-Generated Content

10.1 Your Content

If you submit reviews, comments, photos, or other content:

• You retain ownership of your content
• You grant us a worldwide, royalty-free license to use it
• You represent that you have all necessary rights
• You agree your content does not violate third-party rights
• You waive moral rights to the extent permitted by law

10.2 Content Guidelines

User content must NOT:

• Be illegal, offensive, defamatory, or obscene
• Infringe intellectual property or privacy rights
• Contain viruses or malicious code
• Be false, misleading, or deceptive
• Violate applicable laws or regulations

11. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal data is governed by our Privacy Policy, which forms part of these Terms.

Key points:

• We collect personal data as described in our Privacy Policy
• We comply with GDPR and UK data protection laws
• You have rights regarding your personal data
• We implement appropriate security measures
• We do not sell your personal information

12. Limitation of Liability

12.1 To the Maximum Extent Permitted by Law

Astredex shall NOT be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption or loss of goodwill
• Any damages arising from use of our website or products

12.2 Maximum Liability

Our total liability to you for any claim arising from these Terms or your use of our website shall not exceed the amount you paid for the relevant product or service, or £100, whichever is greater.

12.3 Exceptions

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded by law

13. Disclaimers and Warranties

13.1 Website Availability

• We strive to keep our website available 24/7
• We do not guarantee uninterrupted or error-free access
• We may suspend the website for maintenance or updates
• We are not liable for downtime or technical issues

13.2 Product Warranties

• Products come with manufacturer warranties where applicable
• We do not provide additional warranties beyond those stated
• Warranty claims should be directed to us or the manufacturer
• Warranties do not cover misuse, abuse, or normal wear

13.3 "As Is" Basis

To the extent permitted by law, our website and services are provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

14. Indemnification

You agree to indemnify, defend, and hold harmless Astredex, its directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms
• Your use of our website or services
• Your violation of any third-party rights
• Any content you submit or post
• Your negligence or willful misconduct

15. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by us:

• We are not responsible for third-party content or practices
• Links do not imply endorsement or affiliation
• You access third-party sites at your own risk
• Review third-party terms and privacy policies
• We are not liable for damages from third-party interactions

16. Governing Law and Jurisdiction

16.1 Applicable Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

16.2 Jurisdiction

Any disputes arising from these Terms or use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16.3 Dispute Resolution

Before initiating legal proceedings, we encourage you to contact us to resolve disputes amicably. We are committed to working with customers to find fair resolutions.

17. Force Majeure

We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters (floods, earthquakes, storms)
• War, terrorism, or civil unrest
• Government actions or regulations
• Pandemics or public health emergencies
• Labor disputes or strikes
• Utility failures or internet outages
• Supplier failures or transportation delays

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable:

• The invalid provision shall be modified to the minimum extent necessary
• The remaining provisions shall continue in full force
• The invalidity shall not affect other Terms provisions

19. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by authorized representatives.

20. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Astredex regarding use of our website and supersede all prior agreements and understandings.

21. Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction, including to affiliates or in connection with a merger or sale of assets.

22. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website. We will notify you of material changes by:

• Updating the "Last Updated" date
• Posting a notice on our website
• Sending an email notification (for registered users)

Your continued use of our website after changes constitute acceptance of the modified Terms.

23. Contact Information

For questions or concerns about these Terms and Conditions, please contact us:

24. Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under UK law, including:

• Rights under the Consumer Rights Act 2015
• Rights to return faulty or misdescribed goods
• Rights to refunds and replacements
• Protection against unfair contract terms

If you are a consumer, these statutory rights are in addition to the rights set out in these Terms.

25. Business Information

In accordance with UK regulations, we provide the following business information:

• Business Name: Astredex
• Registered Address: 76 Alan Stream, Adeletown WD3 3LY, United Kingdom
• Company Registration Number: 02435050
• Email: [email protected]
• Phone: +44 9188 433605

These Terms and Conditions are compliant with UK law and Google Ads policies.

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.